Terms and Conditions of Sale

These terms apply when you buy artwork from www.myartventures.com. Please read them, together with our Delivery Policy, Returns & Refunds Policy and Privacy Policy, before placing an order. When you place an order you will be asked to confirm that you accept them.

1. Who we are

This website is operated by Lucy Silina, trading as MyArtVentures, a sole trader based in the United Kingdom ("we", "us", "our").

Location: Solihull, UK

Email: lucy.silina.art@gmail.com

The quickest way to reach us is by email. We aim to reply within 2 working days.

2. The artwork

Most of the paintings we sell are originals, so each one is unique. We also sell limited edition prints and cards. Each product page describes the item, including its medium, dimensions and whether it is sent framed or unframed. Where a limited edition print comes with a certificate of authenticity, this is stated on the product page.

We make every effort to show the colours, textures and details of each artwork as accurately as possible. However, screens display colours differently, so there may be small differences between the image and the artwork itself. Hand-made artwork may also show natural marks and variations that are part of its character.

3. Prices and payment

•      All prices are in pounds sterling (£). Lucy Silina is not registered for VAT, so no VAT is charged.

•      Delivery charges are shown at checkout, and the total price, including delivery, is shown before you pay.

•      Payment is taken at checkout by card, Apple Pay or Google Pay. Payments are processed securely by Squarespace Payments (powered by Stripe). We never see or store your full card details.

•      If an artwork is listed at an obviously incorrect price because of an error, we will let you know before dispatch. You can then choose to buy it at the correct price or cancel the order for a full refund.

4. How to place an order

To buy an artwork, add it to your basket, go to checkout, enter your delivery details, choose a delivery option and pay. Before you pay, you can review your basket and correct any mistakes in your details. Your order is in English and we keep a record of it, which you will also receive by email.

5. When the contract is formed

After you place your order, you will receive an email confirming that we have received it. This is an acknowledgement only. The contract between us is formed when we email you to confirm that your artwork has been dispatched (or, for personal delivery or collection, when we confirm the arrangements with you).

If we cannot accept your order, for example because the artwork has already been sold or there is a pricing error, we will tell you and refund you in full.

6. Delivery

We deliver within the United Kingdom only. Full details are in our Delivery Policy. The artwork remains our responsibility until it is delivered to you.

7. Your right to cancel

If you are a consumer, you can cancel your order within 14 days of receiving your artwork, without giving a reason. This does not apply to commissioned work made to your specifications. Full details, including how to cancel and how refunds work, are in our Returns & Refunds Policy.

8. If something is wrong with your artwork

You have legal rights if your artwork is damaged, faulty or not as described. These are explained in our Returns & Refunds Policy. Nothing in these terms affects your statutory rights.

9. Commissions

If you commission an artwork, we will agree the details, price, timescale and delivery arrangements with you personally before starting work. Because commissioned work is made to your specifications, the 14-day cancellation right does not apply to it, but your rights if it is faulty or not as agreed remain.

10. Copyright

All copyright and other intellectual property rights in the artwork, prints, images and content on this website belong to Lucy Silina.

•      Buying an artwork or print gives you ownership of the physical item only.

•      It does not give you the right to reproduce, copy, scan, print, sell copies of or commercially use the image without our written permission.

11. Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable, or for business losses. Except where the law does not allow it, our total liability for any order is limited to the total amount you paid for that order.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded by law, including your statutory rights as a consumer.

12. Complaints

If you are unhappy with anything, please email us at lucy.silina.art@gmail.com and we will do our best to put things right.

13. Governing law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can bring proceedings in your local courts and you keep the protection of any mandatory consumer laws that apply where you live.